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Delivery Policy

We aim to provide you with the best delivery options, no matter where you are. Every day, we deliver to hundreds of customers across the world, making sure to provide the highest level of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after you place your order with us. The manufacturer and China Post process the orders, which takes up to an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery can take about 12–20 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.